This document describes how your personal data is collected, used, and protected when you visit the Delić Law Office website (including related domains and mobile versions, hereinafter: the “Site”).
1. Personal data we collect
When you visit our Site, we may collect certain information about you – either automatically or that you provide to us yourself.
A) Data You Voluntarily Provide to Us
When you contact us via the contact form, email, or telephone, we collect personal data such as:
- your first and last name,
- email address,
- telephone number, and
- any other information you choose to share in the message or attached documentation.
If you are a client, we may also collect and process additional data necessary for the provision of legal services, such as identification data, address, business information, documentation related to the case, or other information required by law and professional regulations.
b) Data collected automatically
When you visit the Site, certain technical information is automatically collected, such as:
- your IP address,
- browser type and version,
- operating system,
- website from which you came,
- date and time of access.
We call this automatically collected information “Device Information.”
We collect Device Information using:
- Cookies – small text files that are stored on your device for the proper functioning of the Site and secure communication.
- Log files – server records that help us maintain the performance and security of the Site.
We do not use cookies for tracking, profiling, or advertising based on user behavior.
2. How we use your personal data
We process your personal data exclusively for legitimate professional purposes, including:
- responding to your inquiries or requests sent via the contact form, email, or telephone;
- assessing the possibility of representation and establishing or executing a relationship with a client;
- fulfilling the legal and ethical obligations of attorneys (e.g., preventing conflicts of interest, checks related to money laundering);
- maintaining the safe and functional operation of the Site;
- fulfilling our legal obligations regarding record keeping and professional duties.
We do not use your data for direct marketing, automated decision-making, or profiling.
3. Legal basis of processing
The processing of your personal data is based on:
- your consent, when you voluntarily contact us;
- the execution of a contract or pre-contractual measures (if you become or intend to become a client);
- fulfilling legal obligations (e.g., record keeping, preventing money laundering, accounting); and
- our legitimate interest in maintaining safe and functional online communication.
4. Sharing personal data
We treat all information you provide to us as strictly confidential.
We will only share your personal data when:
- required by law or professional rules (e.g., with courts, government authorities, or the Bar Association);
- it is necessary for the provision of legal services (e.g., with experts or other lawyers, always with an obligation of confidentiality); or
- you have given explicit consent.
We do not sell, exchange, or rent your personal data to third parties.
All staff and external collaborators are bound by professional secrecy in accordance with the Law on Advocacy and the rules of the Bar Association.
5. Data storage and security
Your data is stored securely, in electronic and physical form, with the application of appropriate technical and organizational measures to prevent unauthorized access, modification, disclosure, or loss.
Storage periods depend on the purpose of processing and legal obligations:
- client and case documentation is kept at least for the period prescribed by law and professional rules (usually up to 10 years after the end of representation);
- inquiries and correspondence are kept only as long as necessary to respond and document the communication.
6. International data transfer
We do not intentionally transfer personal data outside of Serbia or the European Economic Area.
If such a transfer becomes necessary (e.g., via email or cloud services), it will only be carried out with appropriate safeguards, in accordance with the GDPR and the Law on Personal Data Protection of the Republic of Serbia.
7. Your rights
You have the right to:
- request access to your personal data;
- request correction, deletion, or restriction of processing;
- withdraw consent at any time (if the processing is based on consent);
- object to processing when it is based on legitimate interest;
- lodge a complaint with the competent authority – the Commissioner for Information of Public Importance and Personal Data Protection (www.poverenik.rs).
Requests can be sent by email to: kancelarija@deliclawoffice.rs.
8. Cookies
Our Site uses only basic cookies necessary for its secure and proper functionality.
We do not use cookies for marketing or analytical purposes.
You can disable cookies in your browser settings, but this may affect the functionality of the Site.
9. Confidentiality and attorney-client privilege
All information and documents provided to the Law Office are protected by attorney-client privilege and professional confidentiality, in accordance with the Law on Advocacy and the Code of Ethics of the Bar Association.
We will never disclose, use, or process your data beyond what is strictly necessary for the performance of our legal obligations and the representation of your interests.
10. Changes to this policy
This Privacy Policy may be updated from time to time to reflect legal, technical, or organizational changes.
The latest version will always be available on our website, with the date of the last update indicated.
11. Contact
For any questions regarding this Privacy Policy or the processing of your personal data, you can contact us at:
DELIĆ LAW OFFICE
Address: Kralja Milutina 33, Belgrade, Serbia
Registration number: 573395357
VAT ID: 109927521
Email: kancelarija@deliclawoffice.rs
Phone: 011/3629-554